A little girl and her father were crossing a bridge. The father was kind of scared, so he asked his little daughter, “Sweetheart, please hold my hand so that you don’t fall into the river.”
The little girl said, “No, Dad, you hold my hand.”
“What’s the difference,” asked the puzzled father.
“There’s a big difference,” replied the little girl. “If I hold your hand and something happens to me, chances are that I may let your hand go. But, if you hold my hand, I know for sure that no matter what happens, you will never let my hand go.”
In any relationship, the essence of trust is not in its bind but in its bond. You need to hold your clients’ hands rather than expect your clients to hold yours.
